Page - PERSOL SYSTEMS Privacy Policy
Persol Systems Limited (“we,” “us,” “our”) is committed to protecting the privacy of visitors and users of our website. This Privacy Notice explains how we collect, use, disclose, and protect your personal data when you visit or use our website.
1. Who we are
Persol Systems Limited is a leading company in Ghana specializing in software development, Systems Integration, and IT Consulting. Our website is designed to provide information about our services, enable communication, and support the delivery of our products and services. For the purposes of this notice, Persol Systems Limited acts as the Data Controller
2. Data We Collect
When you visit our website, we may collect the following types of personal data:
2.1 Information You Provide to Us:
- Contact Information: Name, email address, phone number, and any other details you provide when filling out forms (e.g., contact us forms, demo requests, or newsletter subscriptions).
- Support Requests: Details you provide when requesting customer or technical support.
2.2 Information Collected Automatically:
- Device and Usage Information: IP address, browser type, operating system, pages viewed, time spent on pages, and referring URLs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our website, including analytics, user behavior, and website performance.
3. How We Use Your Date
We process personal data for the following purposes:
- To respond to inquiries or requests you submit via our website.
- To provide product demonstrations and communicate about our services.
- To improve our website’s functionality and user experience.
- To analyze website traffic and usage trends for performance optimization.
- To comply with legal and regulatory requirements
Cookies and Tracking Technologies: We use cookies to:
- Enhance your browsing experience by remembering your preferences. Analyze website traffic using third-party services such as Google Analytics. Improve our website based on user behavior and interactions.
You can manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling cookies may affect your ability to use some features of our website.
4. Legal Basis for Processing
We process personal data based on the following legal grounds
- Consent: Where you provide personal data through forms or subscribe to our newsletter, we process your data based on your consent.
- Legitimate Interests: We process device and usage data to improve website performance and secure the website.
- Contractual Necessity: Processing is required to respond to your requests or inquiries made through our website.
- Legal Obligations: Compliance with legal or regulatory requirements.
5. How We Share Your Data
We do not sell or rent your personal data. However, we may share your personal data with:
- Third-Party Service Providers: Companies that provide services such as website hosting, analytics, and email communications.
- Legal Authorities: Where required by law or to protect our legal rights.
All third-party service providers are subject to strict confidentiality and data protection obligations.
6. International Data Transfers
Your personal data may be transferred to countries outside of Ghana for processing. If we transfer your personal data outside Ghana, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs), to protect your data.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Personal data collected via forms will be retained for the duration of your interaction with us, and data collected via cookies may be stored for analytical purposes for up to twelve (12) months. Once your data is no longer necessary, we will securely delete or anonymize it.
8. Data Security
We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal data. These include:
- Encryption: Securing data in transit and at rest.
- Access Controls: Restricting access to personal data to authorized personnel only.
- Regular Security Audits: Conducting periodic audits to identify and mitigate vulnerabilities.
9. Your Rights
Under the Data Protection Act, 2012 (Act 843), you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Correction: You can request that we correct any inaccurate or incomplete personal data.
- Right to Deletion: In certain circumstances, you can request the deletion of your personal data.
- Right to Object: You may object to our processing of your personal data where we rely on legitimate interests.
- Right to Restriction: You can request that we limit the processing of your personal data in certain situations.
- Right to Withdraw Consent: Where you have provided consent to process your personal data, you can withdraw this consent at any time.
To exercise any of these rights, please contact our Data Protection Officer (DPO), using the contact details provided below.
10. Data Breach Notification
In the unlikely event of a data breach that affects your personal data, we will notify you and the Data Protection Commission if required by law. We will provide details on the breach, its potential impact, and steps to mitigate harm.
11. Third-Party Websites
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any external sites you visit.
12. Changes to This Privacy Notice
- We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of any significant changes by placing a notice on our homepage or by other means.
- By using our website, enrolling for our services or entering into any contractual arrangements with us, you confirm that you have read, understood and accepted to be bound by the terms and conditions of this Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Notice or how your personal data is handled, or if you would like to exercise your rights, please contact:
Data Protection Officer (DPO)
Persol Systems Limited
privacy@persol.net
030 222 3877
3 Dodi Link, Airport Residential Area, Accra